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The Visa People: BTW’s Journey from Outhouse to Industry Leader in Visas.

In 2011, BTW Visa Services began in a Pune outhouse, a bold idea in the making. They envisioned a new era of travel, one where individuals – business pioneers and intrepid tourists – could navigate international journeys with unparalleled ease. The visa process, once a complex hurdle, would become their facilitator, their key to unlocking a world of possibility.

The travel industry of the time focused on groups and corporate arrangements, overlooking a vast segment: the independent traveler. BTW Visas stepped into this void, offering specialized visa consultation and facilitation, tailored to those who preferred to chart their own courses.

Their understanding of the traveler’s mindset was their cornerstone. Time, convenience, and hassle-free processes were paramount, especially for business voyagers. BTW Visas responded with innovative solutions: door-to-door document collection, secure passport logistics, on-site corporate travel implants, and satellite service desks extending their reach beyond the major cities.

This unwavering customer focus fueled rapid growth. In 2014, just three years after its humble beginnings, BTW Visas transitioned into a Private Limited Company, cementing its status as a force within the industry. The numbers tell a remarkable story:

  • Team Strength: From a starting team of two, BTW now boasts over 200 dedicated travel professionals. These are the true visa masters, driving the company’s success.
  • Visa Victories: As of their 13th anniversary in 2024, they have processed an astounding 255,235+ visas, serving over 35,765 clients. Every single application represents an individual’s dream taking flight.
  • Footprint Expansion: Pune remains their heart, but their reach now extends across India. Offices in Mumbai, Dadar, and Thane form a network ensuring no traveler is left unserved.

What started in a modest outhouse now occupies an entire building, 3,000 square feet dedicated to visa excellence. Theirs is a timeline of constant innovation and unwavering commitment:

  • 2011: Proprietorship firm founded on the principle of personalized visa service.
  • 2014: Incorporation as Private Limited Company signifies a new era of scale and ambition.
  • 2017 – 2019 : PAN India Operational Presence ● 2014 – Present: Innovations such as door-to-door service, corporate implants, and satellite desks keep BTW at the cutting edge of customer care.
  • 2022 : Entry into Mumbai and Suburban Travel Landscape with Two branches at Dadar and Thane
  • 2024: 13th anniversary marks a milestone – a leader in the industry, a transformer of travel.

BTW Visa Services isn’t just a successful business; it’s a testament to the power of understanding unmet needs. They didn’t just make the visa process easier; they empowered travelers, reminding us all that with the right support, the world truly is our oyster.

What do you think?

Written by Ravi Tilekar

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